The High Tech Solution, Inc.256-529-4720 · tech@thehightechsolution.com
Free IT checkup
The HTS Technology Assessment
A free, no-obligation, confidential review of your current technology environment. We find out what you have, how it all ties together, what’s at risk, and what to fix first. Then we hand you a plain-English report to keep, whether or not you ever hire us.
How it works
Four steps, start to finish.
- Quick call
A 30- to 60-minute conversation about your business, your team and what’s been frustrating you about IT.
- Discovery visit
We come onsite (preferred), or connect remotely when that works, to scan the network, photograph the equipment and talk with whoever knows the office best.
- Review & report
We analyze what we found, map how everything connects, and write it up in plain English.
- Walkthrough
We sit down with you, go through the report together, and answer every question. No pressure, no sales pitch.
What we review
Six areas, one clear picture.
Each area answers a simple question every owner should be able to answer about their business.
Network, firewall & Wi-Fi
Is the network fast, secure and built to last?
- Discovery of every device: servers, PCs, printers and network equipment
- Firewall settings, firmware and security subscriptions
- Wi-Fi coverage, dead zones and guest network separation
- Internet connection speed and backup options
Backups & disaster recovery
If a server died or ransomware hit today, how fast could you get back to work?
- What is backed up, how often, and where the copies live
- Whether there’s an offsite or cloud copy
- When a restore was last actually tested
- Microsoft 365 email and file backup
Security & account protection
How hard would it be for a criminal to get in?
- Antivirus / endpoint protection on every device
- Windows and software patch status
- Multi-factor authentication on email and admin accounts
- Email protection: spam filtering, SPF, DKIM and DMARC
Microsoft 365 & cloud services
Are you getting what you pay for, and is it set up safely?
- Microsoft 365 licensing: right plan, no unused seats
- Security settings, sharing and admin roles
- Line-of-business software used across the company
- Outside services and vendors your business depends on
Hardware & lifecycle
What’s getting old, and what will it cost to replace?
- Age and warranty status of computers, servers and network gear
- Windows and server versions that no longer get security updates
- Equipment likely to fail or slow your team down
- A replacement timeline you can budget for
Licensing, documentation & access
If your IT person disappeared tomorrow, could anyone else take over?
- Software licenses and renewal dates
- Existing documentation and network diagrams
- Who holds the admin passwords, domain and vendor logins
- Business processes that depend on technology
What you get
Yours to keep, whether or not you hire us.
- Plain-English summary report: what’s working, what’s at risk, rated in each of the six areas
- Network map: an end-to-end diagram of how your technology ties together
- Inventory: a spreadsheet of your hardware, software and services
- Fix-first list: the most important issues, in priority order
- Best practices & cost savings: where you’re overspending or under-protected
- Walkthrough meeting to explain every finding and answer questions
What we need from you
Not much.
- A person who knows the office to show us around
- Access to the network and key systems, or someone who can log us in
- Your internet provider and current IT vendor contacts, if handy
- A short list of anything that’s been bothering you
Our promise
Look, don’t touch. Explain, don’t sell.
What we see stays between us. Your report goes only to you.
We observe and document. We don’t change settings during the assessment.
Your team keeps working while we look around.
The report is yours. Use it with us, your current provider, or on your own.
Ready to start? Book online at thehightechsolution.com/checkup or call 256-529-4720. The High Tech Solution has helped businesses keep their technology secure, reliable and done right since 2011.