– actively exploited flaws added by U.S. cybersecurity officials in the last 14 days.
Open Threat Watch →The High Tech Solution · Alabama · Illinois · Nationwide
Secure.Reliable.Done right.
Managed IT & cybersecurity for small and mid-sized businesses.
We monitor, protect and support your computers, network and Microsoft 365, so your team can just get to work. We find the root cause, fix it for good, and answer the phone when you call.
In business since 201125+ years of IT experienceClients with us since day one
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Fed up with your IT company?
If you pay a provider every month and still wait days for fixes, it's time to compare. Moving to The High Tech Solution is planned so your team keeps working the whole time.
- STEP 1Free assessmentWe review your current setup, confidentially and at no cost.
- STEP 2Collect what's yoursPasswords, licenses, domains, backups and documentation, gathered and verified.
- STEP 3Hand-off without downtimeWe take over monitoring, support and security in a planned cutover.
- STEP 4Fix the backlogThe problems that never got solved go to the top of our list.
Typical IT provider
The High Tech Solution
Ticket waits in a queue
Talk to an experienced tech
Same problem every month
Root cause found and fixed
Cookie-cutter plans
Built around your business
They hold your passwords
You own your documentation
Onsite trip for everything
Fast remote fixes, onsite when it matters
Jargon and excuses
Plain English answers
Problems we fix
What’s broken today?
Type what’s going wrong, or pick a common problem, and we’ll show you how we fix it.
Services
Everything your business runs on, managed by one team.
Pick a single service or hand us the whole environment. Monthly plans built around how your business works.
Support
Day to day
Daily IT Support & Help Desk
Fast remote help for your employees when technology gets in the way.
Fully Managed IT
We run your whole technology environment for a predictable monthly cost.
Expert Troubleshooting
The problem nobody else could solve.
Security
Protect & recover
Cybersecurity & Endpoint Protection
Layered protection against ransomware, phishing and account takeover.
Data Backup & Disaster Recovery
Backups that actually restore, and a plan for the day something fails.
Remote Access & VPN
Secure access to the office from anywhere.
Cloud & Network
Infrastructure
Microsoft 365 & Cloud
Email, files and apps set up correctly and managed for you.
Cloud Migration
Move email, files and apps to the cloud without disrupting work.
Server & Network Support
Reliable servers, switches, firewalls and Wi-Fi.
Planning
Advisory & projects
IT Consulting & Planning
Executive-level IT guidance without a full-time executive.
IT Project Management
Stalled project? We get it finished.
Hardware Procurement
The right equipment, bought, configured and installed.
Live now
Security and service status, updated around the clock.
We watch the threats being used against businesses this week and the cloud services your office depends on, so you don’t have to.
Checking Microsoft 365, Google Workspace, QuickBooks, Zoom and more.
Is it down, or is it just you? →Free tools
Not sure? Check before you click.
Eight free tools for your whole team, no sign-up needed.
Can criminals fake your email?
Get an instant grade on the settings that stop criminals from sending email as you.
Check my email →How secure is your business?
Ten yes-or-no questions, a score out of 100 and a fix-first list. Takes two minutes.
Take the assessment →Has my password been leaked?
Check any password against a billion leaked in real breaches. It never leaves your screen.
Check a password →Is this attachment safe?
Check a suspicious file against dozens of antivirus engines. The file never leaves your computer.
Check a file →The Workday Survival Card
A 4×6 desk card with time-saving shortcuts, phishing warning signs and what to do after a bad click.
Get the free PDF →
What does downtime cost you?
Enter your headcount and see what every hour of slow or broken IT really costs your business each year.
Run the numbers →Is it still supported?
Check whether your Windows, Office, server or firewall still gets security updates.
Check a product →Phish of the Month
This month: the “documents awaiting signature” QR code. Seven warning signs, explained.
Spot the signs →Free IT checkup
Step one costs nothing.
A no-cost, no-obligation, confidential review of your current technology environment. You get a clear picture of what’s working, what’s at risk and what to fix first, in a plain-English report like this example.
- Network, firewall and Wi-Fi health
- Backups: are they running, and can they actually be restored?
- Security: antivirus, patching, email and account protection
- Microsoft 365 and cloud setup
- Aging hardware and upcoming replacement costs
- Licensing, documentation and who holds your passwords
See what the assessment covers →
Book my free IT checkup →Takes about a minute. Prefer to talk? Call 256-529-4720.
▸ Sample report
What your free IT Checkup finds
An example from a typical 15-person office. We run the same review on yours at no cost, and you keep the report.
$ hts checkup --site "example-office"
Want to know what yours would show?Get my free checkup →
About
A trusted tech advisor with 25+ years behind it.
Jeff Chochola, Founder & CTO, brings more than 25 years of IT consulting and support experience. He founded The High Tech Solution, Inc. in Illinois in 2011 to give businesses affordable, trusted and expert network and computer support, and later moved the company to Huntsville, Alabama. Many of those first Illinois clients are still with us today.
Jeff has managed enterprise-wide technology operations, including voice, data and equipment, run vendor relationships and supported company acquisitions. That experience goes straight to your business as executive-level IT guidance, without the cost of a full-time technology executive.
Our business is built largely on referrals and long-term clients, across:
MortgageNon-profitMedicalEngineeringWarehouse & distributionProfessional services
I hired Jeff to handle all aspects of my IT functions. I own a CPA practice comprising 15 staff members and over 3000 clients. Everything I do is computer based and highly confidential. Jeff has maintained my IT functions since 2004 and has surpassed my expectations. He is reasonable as far as price goes and I considered him an expert in his field.
Jeff is an outstanding IT professional. With the employee's interest at heart, Jeff's dedication to his work and his deep understanding of network administration make him a solid member of any IT team.
Partners
Backed by the vendors you already use.
Buy hardware and software through us. We’re partnered with providers for both public and federal sales.
Microsoft Solutions PartnerPartner since 2011. We open support cases directly with Microsoft.
Dell Authorized PartnerGenuine Dell hardware, support and financing options.
HP Business PartnerAccess to HP’s business technology lineup.
Kaseya / DattoMonitoring, management and backup tools.
Trend MicroWorry-Free endpoint security.
SonicWallFirewalls and network security sized to your business.
LogMeInSecure remote support and remote access.
BarracudaEmail protection, cloud backup and firewalls.
ProofpointAdvanced email security and phishing protection.
TD SYNNEXDistribution partner for hardware and software at competitive pricing.
TelarusInternet, phone and cloud connectivity sourced from leading carriers.
Contact
Call, email or book a checkup.
Serving North Alabama and Northern Illinois in person, and businesses nationwide through remote support.
Phone256-529-4720
Emailtech@thehightechsolution.com